ZB77 Terms & Conditions — Clear, Simple, and Fully in Bengali

These terms and conditions apply to the ZB77 platform, including its website, mobile app, and all related services. Using any ZB77 service constitutes your acceptance of these terms.

• ZB77 services are available to individuals aged 18 and above only.
• ZB77 reserves the right to update these terms and conditions at any time. Members will be notified before any changes take effect.
• The Bengali version of these terms is the authoritative version. In case of any discrepancy in translations to other languages, the Bengali version prevails.
• Access from countries where ZB77's services are legally prohibited is strictly not permitted.

Accurate information is required when registering an account on ZB77. ZB77 reserves the right to terminate any account created using incorrect or false details.

1. Each person may only hold one account — multiple accounts under the same phone number, email address, or device are strictly prohibited.
2. The mobile number provided at registration must be verified via OTP.
3. KYC verification (national ID + selfie) is mandatory for large withdrawal amounts.
4. Members are solely responsible for keeping their account password and personal information secure. Sharing your account with others is strictly prohibited.
5. Selling or transferring a ZB77 account to another person is strictly prohibited.

ZB77 supports Bangladesh's popular mobile banking methods. Deposits are instant and withdrawals are typically processed within 8 minutes.

Supported Payment Methods

Deposit & Withdrawal Limits

• Deposits and withdrawals must use the same method — if you deposit via bKash, you must also withdraw to bKash.
• At least one successful bet must be placed before a withdrawal request can be made.
• ZB77 may request additional verification in cases of suspicious payment activity.
• If a technical issue occurs during payment processing, please contact support — ZB77 will take responsibility for any resulting losses.

ZB77's bonus offers are an added benefit for members. However, each bonus comes with specific terms — failing to meet them may result in the bonus being forfeited.

1. Welcome Bonus: A 100% bonus is available on your first deposit. Once you wager the bonus amount 5 times, it becomes withdrawable.
2. Wagering Requirement: A specified wagering amount must be completed before bonus funds can be withdrawn. For the welcome bonus, this is set at 5x.
3. Bonus Validity Period: Every bonus has an expiry period. If the wagering requirements are not met within that time, the bonus will expire.
4. Multi-Account Bonus: If the same person attempts to claim bonuses across multiple accounts, all associated accounts will be terminated.
5. Bonus Cancellation: ZB77 reserves the right to cancel bonuses in the event of any suspicious activity.

The following general betting rules apply to all Sports Betting and casino games on ZB77.

• Once a bet is confirmed, it cannot be changed or cancelled — unless a Cash Out feature is available, in which case that option may be used.
• Once a pre-match bet is placed, your odds remain fixed — even if the odds change after the match kicks off.
• If incorrect odds are displayed due to a technical error, ZB77 reserves the right to void the affected bet and refund the stake.
• Odds in live betting change every few seconds. The odds at the exact moment your bet is confirmed are the ones that apply.
• Placing bets on contradictory outcomes of the same match is strictly prohibited.
• If a sports event is cancelled or postponed indefinitely, bets are generally voided and stakes refunded.
• Maximum bet limits vary by game and event — refer to the bet slip for details.

ZB77 regularly hosts slots tournaments, sports leaderboards, and special competitions. Here are the terms you need to know before entering.

1. Eligibility: Only members with verified (KYC-completed) accounts are eligible to participate in tournaments.
2. Points Calculation: Each tournament has its own points calculation system — typically 1 point per ৳100 wagered on designated games. Any special rules are listed on the individual tournament page.
3. Prize Distribution: Prize rewards are credited to winners' accounts within 48 hours after the tournament ends.
4. Tie on Points: If two players are tied on points in the leaderboard, the one who reached that score first will be ranked higher.
5. Cancellation Notice: ZB77 reserves the right to cancel or modify any tournament if necessary. In such cases, any participation fees paid will be refunded.
6. Multiple Accounts Prohibited: If the same person participates in a tournament across multiple accounts, both accounts will be terminated.
7. Tax on Winnings: Any applicable taxes on tournament prizes are the sole responsibility of the winner.

The following activities are strictly prohibited to maintain the security and fairness of the ZB77 platform. Violations may result in account suspension and forfeiture of balances.

• Creating multiple accounts or attempting bonus fraud.
• Exploiting technical errors or bugs in any game or betting system to gain an unfair advantage.
• Placing bets using automated bots or scripts.
• Attempting to log in by hacking an account, phishing, or using another person's credentials.
• Using ZB77 for money laundering or transacting funds from illegal sources.
• Colluding with other members to manipulate bets (collusion).
• Attempting to register or complete the verification process using a fake identity.

ZB77 believes betting is a form of entertainment, not a source of income. We want every member to play in a controlled and enjoyable way.

• Budget Limit: You can set your own daily, weekly, or monthly deposit limits directly in your account settings.
• Cooling-Off Period: You can take a break from betting for a set period — anywhere from 1 day up to 6 months.
• Self-Exclusion: You have the option to permanently close your account at any time. If you choose to do so, ZB77 will return your full balance.
• Users under 18 are not permitted to create an account. If there is any doubt, ZB77 reserves the right to request age verification at any time.
• Contact our Responsible Gaming team for assistance: Responsible Gaming Page।

ZB77 is committed to resolving all disputes fairly. If you encounter any issue, please reach out to our support team first.

1. For any dispute, please first contact support via live chat or email.
2. ZB77 typically provides an initial response to disputes within 72 hours.
3. For payment-related disputes, keep screenshots or reference numbers of the relevant transactions.
4. In any dispute over game results, ZB77's server logs will serve as the final and binding evidence.
5. If a resolution cannot be reached through support, third-party mediation is available.

These terms and conditions are updated from time to time in line with platform improvements and changes in legal requirements.

• Before any significant changes, ZB77 will notify members via app notification or email.
• Continuing to use the platform after any changes means you have accepted the updated terms.
• If you do not agree to the updated terms, you may close your account and ZB77 will return your full balance.
• The date of each update will be noted at the top of this page.